Convox Community

NoSuchKey: The specified key does not exist

I have two apps running on a single rack. One of the apps was taking way to long (30 min) to promote a build and I cancelled and re-ran. Since then I’ve been getting this error and I can’t do anything related to building or deploying with that app. This is the error being thrown on any of those commands related to that app. The other app works fine:

ERROR: NoSuchKey: The specified key does not exist.
status code: 404

Anyone seen this before? Any ideas?

Hey @tom,
So when you re-ran it after cancelling did it promote the build fine? Or did you get the error on that first re-run as well?


The second build that I re-ran timed out after 35 minutes. I should mention at this point I ran convox rack update (twice) and my rack is now on version: 20191009130439. After doing all that subsequent builds/deploys for this app display the NoSuchKey error.

Also from the convox dashboard I can’t even click on the app and view the services, releases, and builds, and evironment variables. There is a 403 response coming back from:[org-id]/racks/[rack-id]/apps/[app]

Thanks! Let me know if you have any other questions