Convox Community

Lost U2F Key Account Recovery

This hasn’t happened yet, but what is the process if someone has lost/forgotten/eaten their U2F key?

How does one regain access or report the issue? Are there different capabilities for different plans?

Thank you from future me :slight_smile:

Have been thinking about how to implement a recovery key without sacrificing the security of the second factor.

In the meantime you can add a second U2F key to your account and keep it locked away in a safe place.