This does not appear to be true.
I just built a rack into our staging account. I am still able to see the status of the rack when I am not connected to our VPN; and it looks like the api URL is something at
Our Gen 1 rack is isolated from the internet - the API itself is inside our walled infrastructure.
My intended question was can we not achieve this with Gen 3?
As we have currently, for regulatory purposes, the rack (and rack API) needs to be completely invisible to the internet, even to Convox servers. We don’t use the Console app at all.
Is this no longer possible with Gen3?