Build copying across racks has slowed down dramatically

Hi,

A few days ago, a build would take about 4 mins to copy from one rack environment to another as part of the workflow.

Yesterday that increases towards an hour, and today they do not seem to complete. The export part seem to complete quickly, but the import takes a long time (up to an hour) or times out.

There is little documentation or feedback to indicate what happens in this process or what affects its speed.

I’m assuming the issue relates to AWS, but where should I start debugging?

/tmp » convox rack --rack=xxx| grep Version                                                                                                                     17:37:56
Version   20201124145551

/tmp » convox rack --rack=yyy| grep Version                                                                                                                      17:38:05
Version   20201124145551

/tmp » convox version                                                                                                                                                    17:38:09
client: 20201124145551
server: 20201124145551 (console.convox.com)