# \[RESOLVED\] ERROR: Get https://api.dev.convox/system?: dial tcp: i/o timeout

**URL:** <https://community.convox.com/t/resolved-error-get-https-api-dev-convox-system-dial-tcp-i-o-timeout/827>\
**Category:** Rack (Version 3)\
**Created:** [September 16, 2021, 10:53pm UTC](https://community.convox.com/t/resolved-error-get-https-api-dev-convox-system-dial-tcp-i-o-timeout/827 "2021-09-16T22:53:34Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![nathan.f77](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.convox.com/nathan.f77/32/256_2.png) [@nathan.f77](https://community.convox.com/u/nathan.f77)\
**Post date:** [September 16, 2021, 10:53pm UTC](https://community.convox.com/t/resolved-error-get-https-api-dev-convox-system-dial-tcp-i-o-timeout/827/1 "2021-09-16T22:53:34Z")

</div>

I’ve just set up a new rack for Convox 3, and I’m getting this error when I run `convox apps`, `convox rack`, `convox version` etc.:

```auto
ERROR: Get https://api.dev.convox/system?: dial tcp: i/o timeout

```

Are the Convox servers having some downtime? Or is there maybe something wrong with my `~/.convox/*` files? (I still have some old `auth`, `host`, `rack` files in there from a gen 2 rack.)

---

<div class="post-metadata">

**Author:** ![nathan.f77](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.convox.com/nathan.f77/32/256_2.png) [@nathan.f77](https://community.convox.com/u/nathan.f77)\
**Post date:** [September 16, 2021, 11:14pm UTC](https://community.convox.com/t/resolved-error-get-https-api-dev-convox-system-dial-tcp-i-o-timeout/827/2 "2021-09-16T23:14:46Z")

</div>

This was my fault, I was sending commands to the wrong rack. It looks like it uses the `dev` rack by default, which is the output of `convox switch`:

```auto
$ convox switch
dev

```

You can run `convox racks` to see all the available racks:

```auto
$ convox racks
NAME PROVIDER STATUS
dev local running
personal-test/ds-test3 aws running

```

And then switch to your Cloud rack:

```auto
convox switch personal-test/ds-test3

```

Now all the convox commands are working:

```auto
$ convox apps
APP STATUS RELEASE
myapp running

$ convox rack
Name ds-test3
Provider aws
Router router. ******.convox.cloud
Status running
Version 3.0.52

```
