# Following first steps: got Status ROLLBACK\_COMPLETE

**URL:** <https://community.convox.com/t/following-first-steps-got-status-rollback-complete/676>\
**Category:** Rack (Version 2)\
**Created:** [January 17, 2020, 12:36pm UTC](https://community.convox.com/t/following-first-steps-got-status-rollback-complete/676 "2020-01-17T12:36:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kevin.purnelle](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.convox.com/kevin.purnelle/32/130_2.png) [@kevin.purnelle](https://community.convox.com/u/kevin.purnelle)\
**Post date:** [January 17, 2020, 12:37pm UTC](https://community.convox.com/t/following-first-steps-got-status-rollback-complete/676/1 "2020-01-17T12:37:00Z")

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Hello,

First time trying to use Convox, just following the first steps. When I am at the “add Rack” step, it’s busy doing some stuff, then, at the end there is a question mark inside a red circle. In the AWS console, I am seeing “Status ROLLBACK\_COMPLETE”.

No idea what to do next. Any help appreciated.

Apparently I can not uninstall it from the UI. It says I can not because it’s either unreachable or contains applications or resources.

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**Author:** ![ed\_convox](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.convox.com/ed_convox/32/101_2.png) [@ed\_convox](https://community.convox.com/u/ed_convox)\
**Post date:** [January 22, 2020, 10:22am UTC](https://community.convox.com/t/following-first-steps-got-status-rollback-complete/676/2 "2020-01-22T10:22:34Z")

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Hi Kevin, you can check for error output in the CloudFormation stack to see what caused the error and rollback…