# Error while trying to install local rack **URL:** \ **Category:** Rack (Version 2)\ **Created:** [March 22, 2019, 4:43pm UTC](https://community.convox.com/t/error-while-trying-to-install-local-rack/467 "2019-03-22T16:43:29Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![robert](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@robert](https://community.convox.com/u/robert)\ **Post date:** [March 22, 2019, 4:43pm UTC](https://community.convox.com/t/error-while-trying-to-install-local-rack/467/1 "2019-03-22T16:43:29Z")
I just tried to install convox on another machine and with the latest two version I get `ERROR: update error: exit status 1`. After downgrading convox to version `20190319152401` it seems to work again. ---
**Author:** ![robert](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@robert](https://community.convox.com/u/robert)\ **Post date:** [March 22, 2019, 4:47pm UTC](https://community.convox.com/t/error-while-trying-to-install-local-rack/467/2 "2019-03-22T16:47:04Z")
After a successful install it seems like I can `convox rack update` without errors (but rack install still fails). ---
**Author:** ![isaac](https://avatars.discourse-cdn.com/v4/letter/i/8e8cbc/32.png) [@isaac](https://community.convox.com/u/isaac)\ **Post date:** [March 26, 2019, 2:35pm UTC](https://community.convox.com/t/error-while-trying-to-install-local-rack/467/3 "2019-03-26T14:35:33Z")
I have the same issue, verified on two computers. ---
**Author:** ![jmatteson](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jmatteson](https://community.convox.com/u/jmatteson)\ **Post date:** [March 27, 2019, 6:27pm UTC](https://community.convox.com/t/error-while-trying-to-install-local-rack/467/4 "2019-03-27T18:27:30Z")
Having very similar issues here. Verified on several linux distros all running ubuntu 18.04 and even on a windows 10 install we resorted to trying because we were out of options. Issues are either dial tcp connection refused errors, errors stuck waiting for rack after local install, failing to find the the local rack when doing a convox switch. I’ve tried resetting kubernetes to factory, reinstalling the local rack several times and nothing has worked. Our mac workstations remain unaffected. ---
**Author:** ![isaac](https://avatars.discourse-cdn.com/v4/letter/i/8e8cbc/32.png) [@isaac](https://community.convox.com/u/isaac)\ **Post date:** [March 28, 2019, 3:57pm UTC](https://community.convox.com/t/error-while-trying-to-install-local-rack/467/5 "2019-03-28T15:57:51Z")
We have found the issue to be present on formerly working windows, linux computers alongside certain Macs ---
**Author:** ![jeremy.kapitan](https://avatars.discourse-cdn.com/v4/letter/j/e9c0ed/32.png) [@jeremy.kapitan](https://community.convox.com/u/jeremy.kapitan)\ **Post date:** [April 2, 2019, 8:24pm UTC](https://community.convox.com/t/error-while-trying-to-install-local-rack/467/6 "2019-04-02T20:24:24Z")
I just tried to follow the basic setup instructions to try this application out using OS X (10.13.6). It timeouts after the after the `sudo convox rack install local` then when I attempt to try the next command `convox start` it fails as well: `ERROR: Get https://rack.convox/system?: dial tcp 10.101.162.71:443: i/o timeout` Any other `convox` commands appear to hang including `convox rack logs`. When I do a `docker ps`, I see three containers `k8s_main_api, k8s_main_router, and k8s_main_registry`. I’ve attempted a couple of reinstalls, removed containers, but nothing appears to be working. I’d really like to test this software out to see if it’s a fit for my company. ---
**Author:** ![rmatteson](https://avatars.discourse-cdn.com/v4/letter/r/76d3ee/32.png) [@rmatteson](https://community.convox.com/u/rmatteson)\ **Post date:** [April 9, 2019, 7:57pm UTC](https://community.convox.com/t/error-while-trying-to-install-local-rack/467/7 "2019-04-09T19:57:23Z")
Okay, so I was able to fix this on my machine running OS X (10.13.6) . I did a full uninstall of docker (using the uninstall option in the gui and using appcleaner after just to be sure). Did a `rm -R ~/.convox` re-ran `sudo convox update` and then `sudo convox login` as per the docs. Then I installed the `edge` version of docker from docker hub, enabled kubernetes and all seems to be well currently. I will update if anything changes. ---
**Author:** ![xtagon](https://avatars.discourse-cdn.com/v4/letter/x/c37758/32.png) [@xtagon](https://community.convox.com/u/xtagon)\ **Post date:** [April 25, 2019, 11:20pm UTC](https://community.convox.com/t/error-while-trying-to-install-local-rack/467/9 "2019-04-25T23:20:50Z")
This also happened to me on convox 20190418192208, but I ran the command over again a few times and eventually it worked.